Easy Returns and Exchange

We are head of dealing with returns and exchange because it is very rear to hear from customers that they wanted money back from us because We make sure customers are 100% satisfied before we deliver our product to our customers through Customer Satisfaction Points (CSP).[Link].

Q1: What is your return & exchange policy.

Ans: Normally it’s 7 day return & exchange warranty for every product bought from our platform. If you have avail KM benefits [LINK] your warranty will be extended uptill 15 days.

Q2: What things do I have to do before opening my parcels.

Ans: You just need to make a video before opening your parcel.

Q3: I forget to make a video of opening the parcel?

Ans: If your parcel is found broken we will not claim them under any warranty.

Q4 : I found my parcel broken or damage What to do now?

Ans: Call our representative and info him and send a parcel opening video he will send you an address you can ship it back we will ship you another product within 24hr.

Q5: The device is working perfectly but I need a refund because of “change of mind “is a refund possible?

Ans: For situations like “Change Of Mind” money back is not possible we can do an exchange if the product you are asking is available in our stock if product is not available then decisions completely depend on the representative you are dealing with.

Q6: I am misguided by your representative. I need a refund?

Ans: 1st email us at mislead@khareedomobile.pk do mention all the details and representative name and number .2nd Fill out this form[LINK] our team will refund you ASAP.

Q7: How to get a refund confirmation number?

Ans: After investigation, our representative will allot you that number.

Q8: How much time it will take for allotting a refund confirmation number?

Ans: It normally takes 6 to 8 hr to allot that number.

 Q9: How much time it will take you to refund my amount?

Ans: After your refund confirmation number your refund will be initiated within 24hr.

Q10: I have paid through Bank Card how much time it will take for a refund?

Ans: After your refund confirmation number  We will ask bank representative to make you a refund after that bank Term and conditions applies. Normally it takes 42Hr.

Q11:Khareedomobile representative who is dealing in Easy Returns and Exchange?

Ans: Muhammad Ahsan is our Returns and Exchange representative.

Phone Number : +92 318 0206011

Email: ashan.re@khareedomobile.pk

WhatsApp: https://wa.me/923180206011 [Click Me !]