Payment & COD Policy
Payment & COD Policy
Secure, transparent, and hassle-free payment methods for your premium smartphone purchases across Pakistan.
Nationwide Cash on Delivery (COD)
Book any phone with just Rs 3,000 advance paid online at checkout (card, bank account, wallet or RAAST via PayFast). Pay the remaining balance in cash to our courier partner when your parcel arrives. No extra charges on COD.
Frequently Asked Questions
Why do I need to pay Rs 3,000 in advance?
Due to past experiences with fake orders, we confirm and dispatch COD orders only after the Rs 3,000 booking advance is paid. It confirms you are a genuine buyer and reserves the phone for you.
Can I get my Rs 3,000 advance back?
Yes, in full, if the product is unavailable, if we cancel your order, or if you cancel before the parcel is dispatched. We refund it within 7 days.
What if I refuse to accept the parcel?
Once your order has been dispatched, the Rs 3,000 advance is non-refundable if you refuse to accept the parcel, cannot be reached after the courier's delivery attempts, or the address or phone number you gave is incorrect. The advance covers two-way courier charges, packaging and the stock we reserved for you. This does not apply if the parcel arrives damaged or is not the product you ordered; in that case our 15-Day Money Back Warranty applies.
Are there any extra charges on COD?
No. You pay the product price only: Rs 3,000 online now and the balance in cash on delivery. Delivery is free nationwide unless a charge is shown at checkout.
Is delivery free?
Yes. Delivery is free all over Pakistan for COD and full-payment orders, unless a charge is shown at checkout before you place the order.
What benefits do I get if I pay the FULL payment in advance?
Choose Direct bank transfer at checkout and pay the full amount upfront. New customers who pay in full also unlock our exclusive KM Benefits Package. Your order is dispatched once the payment reaches our account.
- 2% off your order at checkout
- Free gifts (chargers/accessories for your device)
- 10 KM Points credited (Equal to 1,000 PKR)
I am an old customer, why am I not receiving KM Benefits?
KM Benefits are designed as a special welcome gesture for new customers placing their trust in us for the first time. Our returning customers are already a part of our family, and they enjoy exclusive access to ongoing KM Discounts and loyalty rewards on their purchases. The 2% bank transfer discount applies to everyone.
What if I pay the advance but do not receive my parcel?
This will never happen with KHAREEDOMOBILE. We are a legally registered Private Limited Company with the SECP. We operate from a physical office and outlet at Office 401-B, StarCity Mall, Karachi. We have been in operation since 2017 and have safely delivered over 10,000 products. With a 4.8+ Star Rating and a 98% satisfaction rate, your money is completely safe. If we cannot deliver your order, your advance is refunded in full.
Note: Occasional late deliveries may happen due to courier logistics, but we always fulfill our commitments.
Registered Company
Successful Deliveries
Google Rating
When does my warranty start?
Every phone comes with our 15-Day Money Back Warranty, which starts on the day you receive the parcel. See our Refund and Returns Policy and Terms and Conditions for full details.