Overview & Scope

In our Privacy Policy, we have compiled all essential information regarding how we handle your personal data and your corresponding rights.

KhareedoMobile is committed to protecting the privacy of our users. This statement applies to the information we collect from our website as well as our Mobile Application. We care about your privacy, and this statement will inform you how we handle your personal data, your privacy rights, and how the law protects you.

This privacy statement applies to your use of this website and all KhareedoMobile applications, services, products, and tools (collectively the "Services"), regardless of how you access or use them, including access via mobile devices.

Amendments to this policy will be posted at this URL and will become effective immediately upon posting. Your continued use of our site and mobile application following the posting of any amendments or modifications constitutes your acceptance of those changes.

Data Controller & Protection Officer

KhareedoMobile is responsible for the collection and processing of your personal data in connection with the provision of our Services. Our SECP-registered address is:

Personal Data We Collect and Process

Information posted publicly on KhareedoMobile is visible to others. To provide our Services, we may collect, store, and process your personal information, including but not limited to your account ID, name, gender, age, email address, phone number, and postal address.

Furthermore, we collect non-personally identifiable information by tracking your activities through your IP address and mobile device ID. We do not collect personally identifiable information unless you voluntarily submit it to us (e.g., by filling out a survey, purchasing a device, or registering an account).

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without verifiable parental consent. If we become aware that we have collected personal data from a minor without verification, we will take steps to remove that information from our servers.

Your Non-Personal Information

• Usage: How you use our Platform, such as the types of content you view or engage with, the features you use, your searches and results, actions taken, and the time, frequency, and duration of your activities.
• Device Information: Information about the computer, mobile, laptop, tablet, or any other internet-enabled electronic device you use to access the Platform. This may include geographic location (as permitted by you), internet connection, IP address, operating system, platform, device ID, metadata, and your website search history.

Use of Information

KhareedoMobile collects your information solely to provide products or services connected with our core functions. These purposes include, but are not limited to:

• Informing you about products and services offered on our platform and providing customer support.
• Processing transactions, arranging deliveries, and verifying PTA approval statuses.
• Addressing your queries and resolving concerns pertaining to any product or service.
• Sending you surveys, marketing communications, and facilitating initiatives launched by us or third parties that may interest you.
• Reviewing platform performance, diagnosing technical problems, and performing data analysis to improve your experience.
• Implementing information security practices to determine breaches, investigate illegal activities, and prevent fraud.
• Carrying out our obligations and enforcing rights arising from contracts entered into between you and us.
• Showing you tailored advertisements relevant to you, either independently or with third parties, and measuring ad effectiveness.

Data Retention & Cross-Border Transfer

Data Retention Timeframes

We will retain your personal information as long as your account is active or as needed to provide you with our Services. Please note that we may retain specific transaction, tax, and billing data for a period of 5 to 7 years to comply with the Federal Board of Revenue (FBR) and corporate accounting laws in Pakistan, even after you request account deletion.

Data Localization & Cross-Border Transfer

We process and store your personal data in compliance with Pakistani data localization requirements. While we may utilize secure international cloud service providers for website hosting, any critical personal data (as defined by local laws) will be processed and maintained within the jurisdiction of Pakistan where legally mandated.

Disclosure to Law Enforcement & Regulators

We may disclose your personal data to law enforcement authorities, regulators, governmental bodies, and other relevant third parties to comply with any legal or regulatory requirements.

Furthermore, KhareedoMobile reserves the right to share your information with authorized government or law enforcement agencies (such as the FIA) as mandated by law for identity verification, or the prevention, detection, and investigation of cyber incidents, prosecution, and offenses.

Use of Cookies

When you view our website, we may store information on your computer in the form of a "cookie" or similar file. Cookies do not spy on you, invade your privacy, or steal information from your hard drive. Rather, they help you navigate our website seamlessly.

We use cookies to deliver content specific to your interests and to save you from re-entering your registration data at each connection. We may also use an outside advertisement server company to display ads, which may contain their own cookies.

Your Rights & Consent

You have the following legal rights regarding your personal data as a data subject in Pakistan:

• Right to Erasure: If you choose to close your account, we will delete or de-identify your personal information, subject to the legal retention requirements mentioned above.
• Right to Access: You can ask us for a copy of your personal data to check that we are lawfully processing it.
• Right to Rectification: You may request the correction, update, or modification of incomplete or inaccurate data we hold about you.
• Right to Withdraw Consent: You may withdraw your consent to our marketing communications or data processing at any time.

Opt-Out & Unsubscribe

You may opt-out of receiving communications from us by clicking the "unsubscribe" link in the emails you receive, or by contacting our support team.

Security & Breach Notification

Our site utilizes industry-standard security measures and encryption to protect against the loss, misuse, and alteration of the information under our control. In the unlikely event of a data breach compromising your personal information, we will notify affected users and the relevant regulatory authorities in Pakistan as required by law.

Force Majeure

Provided we have implemented legally required, industry-standard security measures, we cannot be held liable for breaches caused by unforeseeable events beyond our reasonable control (Force Majeure). This includes events such as acts of God, civil commotion, strikes, riots, war, sophisticated state-sponsored computer hacking, and unforeseeable telecommunication network crashes.

External Links & Public Forums

Our website and mobile application contain links to other websites. KhareedoMobile is not responsible for the privacy practices or the content of external websites. When you leave our platform, we encourage you to read the privacy notice of every website you visit.

Additionally, any information disclosed in our active public forums or review sections becomes public information. You should exercise caution when deciding to disclose your personal information in these areas.

Contact Us

If you have any inquiries, concerns, or grievances related to this Privacy Policy, the Terms of Use, or the collection, storage, and handling of your personal data, please contact our Data Protection Officer at privacy@khareedomobile.pk or via our Contact Us page.